Creation of a Trading Desk: We interviewed Credential staff to determine the most effective processes to meet self-clearing requirements while ensuring compliance with FICOM, IIROC, and MFDA regulations. We developed process and procedure documentation, facilitated process review sessions to ensure complete understanding, and developed process test cases.
Management of User Acceptance Testing (UAT): Presentations, status updates, workshops and training sessions were developed and delivered to senior management and other organizational stakeholders. We also helped the change management team prepare for the transition. This involved maintaining effective communications with all stakeholders to gather feedback on processes, foster consensual buy-in and transfer expertise in-house.