The benefits that can be achieved through outsourcing part or all your IT to managed services with DMS are many. The obvious ones are costs around IT spend and labor, but there are additional factors to consider based on your organizations technology objectives and complexity of current systems.
Manage IT Costs Outsourcing converts fixed IT costs into variable costs and allows you budget effectively. In other words, only pay for what you use when you need it. This consumption-based model is the same as SaaS products only with a managed services approach. By outsourcing initiatives to a managed service provider, organizations can break down their costs into fixed monthly payments, as opposed to the large capital expenditures that come with managing systems in-house.
Reduce Labor Costs Hiring, onboarding and training an IT staff can be expensive, and temporary or part-time employees don't always live up to your expectations. Outsourcing lets you focus your human resources on key positions and hires, where you need them most. By outsourcing back-end functions or complex, rapidly changing technologies, organizations dedicate their in-house technology experts to projects that will further their core objectives and promote innovation.
Trained, Experienced, Qualified, Certified. When it comes to training, how do you ensure an employee is qualified? Certifications like Microsoft Certified Systems Engineer (MCSE) are important, but so is experience. A managed services firm like DMS has a large staff with a diverse range of experience on a variety of platforms.
24-7 Availability and Experience The 9-to-5 workday is as outdated today as the phone booth. When users work around the clock, so must the network. With a managed services provider, help is always available — days, nights, weekends or holidays — to support users. Few problems are new for leading IT services companies like DMS, which see related problems multiple times. An in-house IT employee leads an isolated existence no matter how much they train. We'd all choose a quick response and experienced team for a medical matter and the same is true for IT.
Increased Efficiency and Competitiveness Organizations that attempt to do all IT Services in-house themselves can have much higher research, development, and implementation time, all of which increase costs, cause project delays resulting in poor customer experience and delays on rolling out critical business systems.
Quickly Implement New Technology A top notch outsourced IT managed services organization will have the right resources to start new projects almost immediately. Handling the same project in-house might involve weeks or months to hire the right people, train them, and provide the support they need. For most implementations, IT companies with a diverse team will bring years of experience from day 1 - saving your organization time and money.
Scalability Businesses have limited resources, and every manager has limited time and attention. Outsourcing can help your business stay focused on your core business and not get distracted by complex IT decisions. Many organizations are finding it more effective to start small, move fast and expand as needed. DMS’s modular approach to managed services makes it easy for enterprises to scale up or down depending on demand, similar to a retailer increasing capacity around the holidays, or a startup experiencing sudden growth.
Reduce risk Markets, competition, government regulations, financial conditions, and technologies all change very quickly and every business no matter how big or small carries an amount of risk. Outsourcing providers assume and manage much of this risk for you, with specific industry knowledge, especially on security and compliance issues. They are much better overall at deciding how to avoid risk in their areas of expertise.
Competitive Advantage Most small businesses can't afford to match the in-house support services that larger companies maintain. Outsourcing can help small companies act "big" by giving them access to similar technology platforms and expertise that large companies enjoy. An independent third party managed cost structure and economy of scale can give your company a competitive edge.
Shift the Burden of Compliance and Security In addition to regular audits, many organizations are obligated to meet standards and requirements with their IT initiatives. Is your firewall up to date? Do you have a DMZ installed? What about a Disaster Recovery Plan? Do you audit your Workstations and Servers? Has your company implemented PCI security standards and work to maintain those standards? Today, Businesses have more ways than ever to prosper by taking many forms of payments such as Credit and Debit Cards, Gift Certificates, E-Checks, Wire Transfers to name a few, but with these forms of transacting also comes the need for due diligence and security. By outsourcing a qualified Managed Services company, you can rest assured that your company is minimizing the risks associated with maintaining client data, credit card numbers, sensitive competitive information and more.
Contact DMS today to learn more about a managed services package that is right for your business.
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